Sewerage Usage Fee

What is the sewerage usage fee?

This is the cost for treating wastewater discharged from your homes and businesses at the wastewater treatment plant, the cost for cleaning facilities such as sewer pipes, and other maintenance-related costs, which will be borne by the users.

Notification of the "Public Sewer Use Start Notification Form"

When construction of drainage facilities begins in your household, a Notification of commencement of use is required.
This notification will be handled by the designated sewerage construction company, so please confirm the contents, sign, and seal it before handing it over to the construction company.
Note: Even if the sewerage is temporarily not used due to reconstruction work, please submit the same document as a Notification. If there is no Notification, even if the sewerage is not used, sewerage usage fees will be charged based on water usage.

You can also apply using the form below.

• LoGo Form "Public Sewer Use Start Notification"(External Link)

Payment of usage fees

Sewerage fees are to be paid together with the water bill for a period of two months.
Payment methods include bank transfer, payment notification, credit card, and smartphone payment options. Additionally, we have newly launched the "Web Bank Transfer Application Service." You can easily apply for bank transfer procedures using the internet, so please take advantage of it. For more details, please refer to the Tokyo Metropolitan Waterworks Bureau website.

• Tokyo Metropolitan Waterworks Bureau Website(External Link)

Calculation of usage fees

The usage fee is calculated based on the amount of wastewater you discharge.
Note: The amount of water used will be considered as the amount of wastewater.

Usage fees will be reduced

In the following cases, a portion of the usage fee (basic usage fee) may be waived upon application.

1. Persons receiving livelihood assistance
2. Those receiving Child Allowance and Special Child Allowance
3. Those who belong to a household that has a member who has a residence in the city and is exempt from the Municipal Resident Tax, and falls under one of the following categories
   1. Those who have received a Physical Disability Certificate and have a degree of 1st or 2nd class.
   2. Those who have received the Love Handbook and have a level of 1 or 2
   3. Persons who have received a mental disability health and welfare certificate and have a grade of 1

Notification when changing

When there are changes such as suspension, discontinuation, resumption of sewerage use due to relocation, or changes in the name, please notify the Tokyo Waterworks Customer Center.

Notification / Inquiry

Tokyo Metropolitan Waterworks Customer Center

Navi Dial (Representative)

0570-091-100

Those who cannot use the Navi Dial

042-548-5110 or 03-5326-1101

Fax

042-548-5115 or 03-5790-0572

Emergency Information (Disasters, Major Accidents, etc.)

0570-200-987
Reception hours: 8:30 AM to 8:00 PM (excluding Sundays and holidays)

• Note: For urgent matters such as water leakage incidents, we are available 24 hours a day.
  The navigation dial starting with 0570 is a telephone service from NTT Communications. Navigation dial call charges apply.
  If you call the Navi Dial from an NTT landline, you can use it at the local call rate.
• Note: Discounts on call charges from each telephone company do not apply.
• Note: The free call minutes do not apply to mobile phone and PHS company rate plans.