Solve your internet and smartphone troubles with "Kota-Eru"

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Page ID 1004640 Update Date Reiwa 6, December 16

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"Kota Eru" is a consultation service implemented by the Tokyo Metropolitan Government for those who are studying, working, or residing in Tokyo and are troubled by internet or smartphone issues (such as "being charged for money I don't recognize," "being told someone wants to meet," or "having sent an image") and are wondering what to do...

We accept consultations via phone, email, and LINE.
Phone hours: Monday to Saturday, 3:00 PM to 9:00 PM. Note: Closed on public holidays.
Emails are accepted 24 hours a day.
LINE is available Monday to Saturday from 3:00 PM to 9:00 PM (reception until 8:30 PM) Note: Closed on public holidays

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Inquiries about this page

Inagi City Child Welfare Department Children and Youth Division
2111 Higashi-Naganuma, Inagi City, Tokyo 206-8601
Phone number: 042-378-2111 Fax number: 042-377-4781
Contact the Child Welfare Department, Children and Youth Division of Inagi City