Questions and Inquiries about My Number

For questions and inquiries regarding the My Number, please refer to the information below.

Information about My Number

• My Number System (Ministry of Internal Affairs and Communications)(External Link)
• My Number (Personal Number) System (Digital Agency)(External Link)
• My Number Card Comprehensive Site (Local Government System Organization)(External Link)
• Digital Agency Frequently Asked Questions (Questions about the integration of My Number Card and Health Insurance Card)(External link)

Inquiry about My Number

For other questions or inquiries regarding My Number, please contact the My Number General Free Dial or the Citizen Affairs Division.

My Number Card Comprehensive Free Dial

Phone Number

0120-95-0178(Free)

Reception Hours

• Weekdays from 9:30 AM to 8:00 PM
• Saturdays, Sundays, and holidays from 9:30 AM to 5:30 PM (excluding year-end and New Year holidays from December 29 to January 3)

Note: Temporary suspension due to loss of My Number Card is available 24 hours a day, 365 days a year.

If you cannot connect to the above dial number with some IP phones, etc. (paid)

• Regarding the My Number System 050-3816-9405
• Regarding the "Notification Card" and "Individual Number Card" 050-3818-1250

Toll-free number available in English, Chinese, Korean, Spanish, and Portuguese

• Regarding the My Number System 0120-0178-26
• Regarding the "Notification Card" and "Individual Number Card" 0120-0178-27

Inagi City Hall Citizen Affairs Division

Phone Number

042-378-2111

Reception Hours

• From 8:30 AM to 5:00 PM (General Inquiries)
• From 8:30 AM to 4:30 PM (My Number Card issuance reservation)

(Open only on weekdays and designated holiday opening days. However, on holiday opening days, the hours from 11:45 AM to 1:00 PM are excluded.)