Regarding the use of sports facilities in case of rain or other conditions (Sports facilities in the park)

In cases where sports facilities could not be used due to rain or when usage was refrained on days when the heat index exceeded 31, we previously allowed for reservation transfers, but starting from February of the 7th year of Reiwa, we will change to a refund policy.
In addition, with the start of the refund process, the rules will change. Please note that a declaration is required to receive a refund.
The new rules will start on February 1, 2025.
(Note) If not used for personal reasons, it will not be eligible.

New Refund Rules

1. If it cannot be used due to rain or other reasons, a report stating that it cannot be used within the designated time must be submitted (required)
2. The administrator will review and notify you of the approval or disapproval for the refund eligibility.
3. Once approved, submit a refund request

Target Facility

• Comprehensive Ground
• Central Park Baseball Field
• Wakabadai Park Multipurpose Square
• Tennis Court

(Note) For refund procedures for Inagi Nagamine Tokyo Verdy Field, please check the page below.

• Regarding the unavailability of sports facilities due to rain, etc. (Inagi Nagamine Tokyo Verdy Field)

Refund Policy Conditions (in case of rain or bad weather)

• You must definitely report if you were unable to use it due to rain or other reasons within the designated time. Please note that refunds cannot be issued without a report.
• Please note that refunds cannot be issued even if a declaration has been made, if it is determined that it is not raining.
• If you do not make a declaration within the specified time, it will be considered as having been used, and refunds will not be possible, so please understand.
• In addition to the above, refunds may be issued when approved by the administrator.

Refund Conditions (when the heat index is 31 or higher)

• You must report if you refrain from using the facilities due to heat stroke within the designated time.If you do not report, we will not be able to issue a refund. Please be aware of this.
• For details on how to file, please check the information for each facility below.
• Refundable days are only those when the heat index (WBGT) is 31 or higher at the observation points in Hachioji or Fuchu. Refunds will be issued if the heat index exceeds 31 within 30 minutes from the start time of use, or if it is expected to exceed 31 one hour prior.
• If you do not make a declaration within the specified time, it will be considered as having been used, and refunds will not be possible, so please understand.

How to report when unavailable

In case of rain or bad weather

• Please submit your declaration using the online declaration form below by 11:59 PM the day after the usage date.
• If no declaration is made by 11:59 PM the following day, it will be considered as used. In that case, please understand that refunds will not be possible.
• The online declaration form will start accepting submissions from February 1, 2025.

Tennis Court

• Tennis Court Application Form(External Link)

Comprehensive Ground

• Comprehensive Ground Application Form(External Link)

Central Park Baseball Field

• Central Park Baseball Field Application Form(External Link)

Wakabadai Park Multipurpose Square

• Wakabadai Park Multipurpose Square Application Form(External Link)

When the heat index is 31 or higher

• Please contact the Comprehensive Gymnasium by phone between one hour before and thirty minutes after the start time of use. If the forecasted heat index exceeds 31 on the morning of the day, we will accept applications from 9 AM until thirty minutes after the start time. (We will not accept applications the day before as the actual heat index cannot be confirmed.)
• If you have a reservation before the opening hours of the Comprehensive Gymnasium, please contact us after 9 AM on the day of your reservation.
• If the Comprehensive Gymnasium is closed, please contact us on the next business day.
• We will inform you whether you are eligible for a refund when you contact us.

Contact Information

A Collaborative Project to Color the Town of Inagi Together
1-1 Nagamine, Inagi City
Phone: 042-331-7151

• Official Website(External Link)

Refund Application Method

Registration of an email address in the Public Facilities reservation system is required for refund applications.

Reservations for use on or after February 1, 2025

1. After receiving the unused declaration by the above method, we will notify you of the refund eligibility results via email by around the 10th of the following month. Additionally, if the heat index is 31 or higher, we will inform you of the refund eligibility when you declare by phone.
2. Please submit your refund request through the online refund application form mentioned in the notification email. (Closing at the end of each month)
3. The refund amount will be transferred to the designated account after the end of the month following the application date.

Note: The transfer will be made by Nomura Real Estate Life & Sports Co., Ltd., the designated manager of the municipal park sports facilities.

Reservations until January 31, 2025

1. Please submit the usage approval form to the Comprehensive Gymnasium, and we will inform you of the approval or disapproval of the refund on the spot.
2. If approved, we will guide you to the online refund application form on the spot.
3. You can submit a refund request through the refund application form. (Deadline is the last day of each month)
4. The refund amount will be transferred to the designated account after the end of the month following the application date.

Note: The transfer will be made by Nomura Real Estate Life & Sports Co., Ltd., the designated manager of the municipal park sports facilities.