Electronic Application for National Pension Procedures

You can complete procedures anytime using your smartphone or computer. You can also check the status of your electronic application and the results of your application.

Procedures Available for Electronic Application

1. Notification of Enrollment for National Pension Category 1 Insured Persons
2. Application for Exemption and Payment Deferral of National Pension Insurance Premiums
3. Application for Special Payment Exemption for National Pension Insurance Premiums for Students
4. Application for Exemption from Payment of Additional National Pension Insurance Premiums
5. Notification of Eligibility (Non-Eligibility) for Additional National Pension Insurance Premium Payment
6. Notification of Exemption from National Pension Insurance Premiums Before and After Childbirth
7. Notification of Exemption from National Pension Insurance Premiums for Childcare
8. Application for Change of National Pension Insurance Premium Direct Debit Payment
9. Request for Change of National Pension Insurance Premium Refund Payment Method
10. Request for Refusal of National Pension Insurance Premium Direct Debit
11. Application for Old Age Pension
12. Pension Living Support Benefit Claim
13. Notification of Change of Pension Payment Institution

Note: Electronic application requires "User Registration" on the My Number Portal, linkage between the My Number Portal and Nenkin Net, and other steps. For details, please refer to the Japan Pension Service website or contact the Pension Subscriber Dial for items 1 to 10, the Dedicated Toll-Free Number for Old-Age Pension Applicants for item 11, the Benefit Dedicated Dial for item 12, and the Nenkin Dial for item 13.

• Japan Pension Service Website "Guide to Online Services for Individuals Regarding Pension"(External Link)

Pension Subscriber Dial 0570-003-004 (Navi Dial)
Note: If you are calling from a number starting with 050, please dial 03-6630-2525

Dedicated Toll-Free Number for Old-Age Pension Applicants: 0120-08-6001
Note: If you are calling from a number starting with 050, please dial 03-6700-1165

Benefit Payment Dedicated Dial 0570-05-4092 (Navigation Dial)
Note: If you are calling from a number starting with 050, please dial 03-5539-2216

Pension Dial 0570-05-1165 (Navi Dial)
Note: If you are calling from a number starting with 050, please dial 03-6700-1165